Get In Touch

01866424242

faruktradersbd97@gmail.com

151,Ananda Bitan Market,1st Floor,Rrazuddin Bazar,Chittagong

What is Faruk Traders?

Faruk Traders is an e-commerce platform dedicated to providing safe and reliable food to every home.

How to Request an Exchange?

You can request an exchange easily through any of our support channels:
WhatsApp
Facebook Messenger
Live Chat
Phone Call
Just share your Order ID, the issue, and (if required) a photo/video for quick verification.

When Can You Request an Exchange?

You are eligible for an exchange if:
You received a wrong, defective, or damaged product.
The weight, pack size, or variation you received does not match your order.
You report the issue within 2 days of receiving the product.

What Is a Pre-Order??

A Pre-Order allows you to purchase products before they are available in our warehouse. This ensures you don’t miss out on limited or newly released items.
Advance Payment Required

How can I place an order??

You can order through our website, WhatsApp, Facebook, phone call, or website live chat—whichever is most convenient for you.

What are the available payment methods?

bKash, Nagad, and Cash on Delivery (COD).
Partial payment is also available, and pre-payment is required for pre-order items.